Privacy Policy

Last updated: September 22nd, 2022

The Change One Thing App is tool to help improve diabetes self-management for people with severe mental illness.

The overall aim of this project is to develop and test a bespoke educational package to help people with severe mental illness and diabetes to manage their diabetes better. We also want to explore how this approach can be adapted for other long-term conditions.

Data Controller

University of York, Diamonds Research are the controllers of any personal information provided in your use of the Change One Thing App.

The type of personal information we collect

We collect and process the following personal information:

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

We also receive personal information indirectly, from the following sources:

Our lawful basis for processing the personal information

We must have a legal basis to process your personal information. Our lawful basis or legal reason which allows processing of your personal information collected via the App are continued the following laws.

Who we share your personal information with?

Your personal information will be shared internally within the university and with other accredited research authorities acting on behalf of the university. It may also be shared with other Universities for research purposes only and as already consented as part of the Diamonds Research Programme. However, we will inform you if we intend to share your data in such circumstances.

Where necessary and legally permitted your personal information may also be shared with organisations such as the Emergency Services such as the Police and other law enforcement agencies if it is deemed your mental health status is seen to be at immediate risk to either yourself or others.

Using your personal information for other purposes

We will not process your personal information for any other purpose other than for which it was collected, unless any secondary purpose is fully compatible with this original purpose. This is except where we are required to disclose your personal information in accordance with legislation for example in relation to the prevention and detection of crime, counter terrorism, safeguarding, legal proceedings or to protect the interests of you or another.

Any reporting on research collected regarding the results of the research will be fully anonymised before publication.

Transfers of personal information to a third country

Personal information is not routinely transferred to a third country (outside of the UK), but it is possible where a contractor is acting on behalf of the university. In these circumstances contractual safeguards would be made to ensure the safety of your personal information.

How long we will retain your personal information for

Personal information will be held for no longer than necessary depending on the type of data and in accordance with our retention and disposal policies. For most data it will not be necessary to retain for more than 6 years from completion of the matter in accordance with the Limitation Act 1980.

What are my rights in relation to my personal information?

You have the right to access the personal information we hold about you; to request we rectify or erase your personal information; to object to or restrict processing in certain circumstances.

For further information on your data rights and how to make a Data Subject Access Request see the university's website page 'Data protection and Privacy notice' at https://www.york.ac.uk/about/legal-statements/

Who do I contact to obtain further information or to make a complaint?

If you want to know more about your rights relating to the personal information we hold about you or you have a complaint regarding the way we have handled your personal information, please contact our Data Protection Officer at: City of Lincoln Council, City Hall, Beaumont Fee, LN1 1DD, Telephone 01522 881 188 or email dpo@lincoln.gov.uk

If however you remain unhappy, then you have a right to complain to the Information Commissioner at: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5A, Telephone: 0303 123 1113 or visit ico.org.uk or email casework@ico.org.uk